The two biggest interconnected parts of a system most treat as distinct from each other are Process and People. To effect sustainable change in any organisation, both must be understood in detail and addressed concurrently.
However, most of the popular approaches promoted in relation to organisational change over the last few decades promote a focus on process, resigning any awareness around the change taking place in people to an HR budget, typically under the guise of a training plan (which is also 'change done to' people).
As Dr. Ackoff highlights in this entertaining talk, expecting organisational performance to improve by focusing on just one department or just the processes therein, is like expecting just the engine or a seat of a car to be able to take you on a journey.
SSD take the holistic approach advocated by Dr. Ackoff in this presentation and as a result we are able to demonstrate a 100% project success record. Seeing the bigger picture really does make all the difference.
However, most of the popular approaches promoted in relation to organisational change over the last few decades promote a focus on process, resigning any awareness around the change taking place in people to an HR budget, typically under the guise of a training plan (which is also 'change done to' people).
As Dr. Ackoff highlights in this entertaining talk, expecting organisational performance to improve by focusing on just one department or just the processes therein, is like expecting just the engine or a seat of a car to be able to take you on a journey.
SSD take the holistic approach advocated by Dr. Ackoff in this presentation and as a result we are able to demonstrate a 100% project success record. Seeing the bigger picture really does make all the difference.
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